Need technical support? We're here to help. Check the articles below for your issue and if you still need help, contact our customer service team via contact form, live chat or email at [email protected].
MOVE is included in the Mamamia subscription, so if you are already a subscriber you don’t need to sign up - you can log on by using your existing email and password. Can’t remember your password?. Head to mamamia.com.au/login, enter the email you si
Follow this link to access MOVE via web browser: move.mamamia.com.au
Let’s get that fixed up. First things first, double-check that you’re connected to wifi, rather than using mobile data. If you are already connected, turn your wifi on and off to see if that fixes the problem. If not, you’ll find detailed instruction
You can update your audio preferences at any time under ‘Preferences’ in your profile. Follow this link and we will take you straight there. Already in a workout? No stress! You can also change your audio preferences from within a workout. If you are
Experiencing loading issues? Here are some recommendations from our team to help. If you're using the app:. If you're on the web:. Still experiencing issues or think it might be a bug? Let us know via contact form here.
You can turn closed captions on or off at anytime within a workout. If you are on mobile:. If you are on desktop:.
MOVE is currently compatible with Airplay and Chromecast. Using AirPlay (for Apple devices). 1. Make sure your iOS or macOS device and Apple TV (or AirPlay-compatible screen) are connected to the same wifi network. 2. On your iOS or macOS device, ope
Yes, all MOVE videos can only be accessed with an internet connection. They are not available to watch offline, or to be downloaded. Please connect to wifi or use mobile data to watch the videos. We recommend using wifi for the best viewing experienc
Yes! You can access MOVE on any device via web browser at move.mamamia.com.au. We’re still working hard on getting MOVE available on Google Play. In the meantime, you can have an app-like experience on Android by saving the MOVE webpage to your home
Chromecast from iOS devices is not currently available in MOVE. Annoying, we know. It’s something we hope to work on in 2024 and we’ll shout it loud from the rooftops as soon as it’s resolved. If you want to Chromecast from your Android device, lapto